Old hollywood glamour--I love this console table so much, I ordered the matching coffee table. My only complaint is that when we put the table together, one of the bars for the legs was slightly shorter than the other, making the table sit unlevel. We tried contacting the manufacturer directly, and they were rude and unhelpful. We contacted Great Offer Stock, who promised to contact the warehouse for a part, but they also got no response. Great Offer Stock customer service did a great job making it right--they have shipped us a second console table to "pull parts" for the short leg and are allowing us to ship back what we don't use at their cost. That's above and beyond, in my opinion. I'm just sad that I've had to wait so long for my table to be *right* and usable--but that is the manufacturer's fault; not Great Offer Stock.
Takeaway: Uttermost customer service - nonexistent. Great Offer Stock customer service - Excellent!