I bought this for my teen daughter who wanted more of a grown up bedroom. Lamp arrived as expected. It was well-packaged. No broken parts. Lamp was very easy to assemble. Didn't even need the directions. The lamp was exactly what was described in the ad. It truly is very cute and provide great lighting to a bedroom despite it's black lamp shade. Yes the crystals are not really crystals like another review mentioned but they still looked great. It is perfect for a teen room. I am very happy with it and so is my teen daughter.