I ordered these curtains on a Monday, and they were delivered that Wednesday. Very impressed with the shipping speed. I was uneasy about spending so much on curtains, but I loved the fact that these were blackout curtains, because my husband is a firefighter and often sleeps during the day. I was also pleased with the fact that they are so versatile, with the back tab, rod pocket, and pleat options. Once I received them, I was even more impressed with the quality. They feel great to the touch and the stitching is impressive. They are thick and heavy and the blackout works great. I love back tab curtains, and these hang beautifully. The material looks very luxurious without being gaudy or over the top. I originally ordered grey pine, and they were a bit darker than I had anticipated. They look *almost* black, at least in my home. I called customer service and re-ordered them in a lighter grey. Customer service was very simple to reach, and resolved the issue in a courteous and professional manner. I am beyond pleased, and very excited about these beautiful, high quality curtains!