We just recently purchased this faucet for our powder room that we are renovating. It was to be the last step in a several week process, But when my husband installed the faucet last weekend, there was a leak in the cold water handle. Basically, you can't push the handle all the way back where it should be or else it will trickle water. We can stop the leak by pulling it forward a little but he wants to do that? My husband immediately contacted Kingston Brass customer service but still has not heard back after five or six days. So our powder room hangs in limbo when it could've been done and checked off the list! Good looking faucet...just doesn't work right.