I'm giving this lamp 3 stars only because of a couple of things. First the lamp base is beautiful but the shade that comes with it is a little too big and doesn't quite sit on the base as it does in the picture. You aren't able to see the top of the base as shown and it makes it look odd. Second, I only received 1 lamp and shade instead of 2 as ordered. However, customer service promptly took care of this and emailed me a shipping label to return the 1 product and to receive a full refund. So, I'd have to give customer service 5 stars for that.