The sealer is well built and easy to use. So far MUCH better than 3 Food savers I have owned over the years. If you have a place to store it conveniently, buy it. It's bigger and heavier than your FoodSaver, but not THAT much bigger. Although a bit pricy, you'll be happy with your purchase.
Now, the shipping and packaging. Great Offer Stock got it to me in just 2 days, but came to me very poorly packaged. The factory box was just kind of tossed inside a larger corrugated cardboard box about twice its size. The factory box had a gash in the side about 6" long. The tape on the box had been previously opened. Once inside the box, the unit was supposed to be cradled in styrofoam for protection and then placed and sealed inside a heavy plastic bag. It was not inside the bag, and the styrofoam was broken into about a half dozen pieces. However, the unit did not appear to be damaged. Plugged it in and appears to work fine. A spare teflon heat sealing tape is supposed to be included, but was not. I called Weston and they sent me a spare heat tape, received the next day. So, I would say Weston customer service is very good.
The unit I received was obviously NOT new as expected, but a previously opened and returned item. I can't say for sure but it looked like a shred of Christmas wrapping paper was scotch taped on the outside of the box. Probably was a Christmas present and returned for whatever reason.
A good price on sale at Ovestock, but they should state it is not new but a previously opened and used item. 5 stars for Weston, 2 stars for Great Offer Stock.