I purchased the storage ottoman in light grey. It's a wonderful color and the tufted design adds elegance to the piece, but the top cushion is very soft. When you sit on the bench, you really sink down. A firmer foam cushion would bump the rating to 5-star.
The dimensions noted with the product are accurate, so It's not a deep storage bench (it's about 9"), but it still holds a fair amount of items.
Overall, if you are purchasing for aesthetics or medium storage, you won't be disappointed.