This came in perfect condition and was well packaged. I'm 5'1" and put it together by myself in less than an hour. I was worried about the white cushion getting filthy, but it's a polyester-type material that repels dirt and spot cleans easily with a damp towel and dish soap. My neighbors have all been over to try it out and they want one too. Some reviews said it was difficult to get in and out of and that's something I worried about because I'm so short, but it's very simple and requires no effort at all. I thought it would swing a bit more than it does. It's like a gentle breeze motion, which is perfect. I highly recommend this hanging chair and would definitely purchase again!!