I'm not one to ever say I'd buy a mattress online, but I took a chance and Oh Man is this sweet. In fact I've bought 2 more for a total of 3. I first bought a queen medium firm for a guest bedroom. My husband said he was tired of our mattresses that were to soft for him, so for the extra guest room I thought I'd humor him and get a firmer one. It arrived before our movers brought our other furniture so we had to sleep on it for a few nights. It was firm but still comfortable and I've never slept better. So after that mattress was a winner, I decided to get another one for our other guest room, this time I ordered the soft one. It arrived today and I'm in love with it so much and I'm going to replace our king size mattress with a king size soft. It's just like a high end memory foam mattress at a 1/3 of the cost...Three thumbs up!!!