After 20 years with an old hot tub that finally bit the dust, i decided it was time to replace.. I went to spa expos(what a joke!!)pool stores( another joke) all priced spas for me at around 9-12,000. Plus i had the added problem of needing a crane to lift the old one out of the ground then over the fence. and the same for the new one.-- all of the pool stores quoted me 800-1300 dollars. Anyway i found this one on overstock- ended up with a 12% off coupon at about 4100!! local crane person did the whole job for 250.00!! The support group at Great Offer Stock tracked my delivery every step of the way and we had no problems whatsoever. the new spa is gorgeous and amazing- 2 pumps - more jets than we know what to do with and we are very happy!! thank you overstock!!