I'm not sure why any reviewer would give this less than 5 stars. This is the 2nd one of these crates that I've purchased, and it is PERFECT.
Pros:
- Can open from virtually any side, or top
- Inviting (long side can be opened & stowed allowing your pet to come and go). This was a huge help in getting my pet crate trained, because she eventually began to see the crate as a refuge, rather than a jail cell.
-Plenty of visibility for my pet when she's inside (it's situated in front of a window where she can watch everything outside, even if she's crated).
-Sturdy!
-Packs easily (folds up)
Cons: NONE (though it doesn't make a very good car kennel, in my opinion).
After seeing my first one, several family members went and got them for their pets.