I purchased this tote almost 2 years ago. I've used it as a carry-on bag when traveling, as a shopping tote, and as a daily gym bag. It holds more than a typical carry-on bag. It's been used a lot and is still in excellent condition. At least once a week, someone asks me where I purchased it because it's so attractive and obviously easy for me, a small woman, to handle. The only negative is that the extension handle does not stay as stable in the extended position as better luggage handles. This would obviously require an additional mechanism, which would drive the price up. In all my usage, the handle has not been a significant problem. And all the positives actually make it a non-issue. This is a stylish, reliable tote that I enjoy using.