I give these tiles 4 stars only because one tile arrived chipped on the side. The other three were perfect. Also I find 4 little 4x4 tiles for this price to be expensive. That said. I do very much like the tiles and this color is hard to find. The shipment was super fast and tiles were well packaged to be protected. The one misshapen tile was obviously sent out that way. I'm sure Great Offer Stock will take care of it once I contact them. I have found the customer service to be great so far. I ordered this same tile from another site two weeks before I ordered from os and those still have not arrived. Between the sites, both that I order from regularly, I find that Great Offer Stock delivers the Best,Fastest, and most efficient shipping. In fact overstocked almost always delivers in an exceptional manner. Thanks again Overstock!