Tub is Very Nice. Works great. Looks great. Small problem with a leak when installing. Contractor was able to contact maker and get advise. Washer was recommend and problem was solved. Saved about $7,000 from our lowest estimate for a walk-in tub. Make sure you hire someone who has experience installing walk-in tubs. Our person knew exactly what to do, including contacting the maker before replacing/adding the washers so as not to invalid the warranty. We paid around $3,000 to have it installed. Our bathroom now looks like a spa.