I was sent the wrong toilet seat - not the shell design but the same product with the engraved lines. Also, the packaging was beat to pulp. So I had to take off two stars for these issues. Needing a new seat ASAP, I elected to not return the item and accept some store credit.
With that being said, I would like to offer my rating on the Trimmer Engraved Toilet Seats as a product line, as my new one with the lines is essentially equal to this one in all except the engraving. It is very sturdy and the metal hinges are nice. The right hinge on our previous seats kept breaking (I think we wiggle or lean too much!) but these hinges are a nice, sturdy quality. I would recommend it.