I can vouch for what the others have said about fast shipping and this chair being a snap (literally) to put together. It takes longer to screw in the four plastic "feet" for the chair than any other part of the process. As for the look, I bought the tan linen, and it looks just as clean and classy as in the picture. It's a fantastic choice if you want a recliner that doesn't look like a recliner. But, you better be a small person if you want to fit in this chair. It fits me perfectly, but I'm only 5'3" and weigh about 130. This chair isn't much wider than I am (though I don't feel constrained at all by it). The head rest is slightly taller than my head, and the foot rest comes to about my ankles. It's perfect for me, but if you're much taller or have more mass, you'll want to go a different route. I am completely pleased with my new recliner!