I was shocked to see that the box had been opened and found the top of the Broan hood slightly dented. The seller had to have known this and yet they sold it as brand new to me. We decided to go ahead and keep it because it was less noticeable since it was on the top, and we had waited so long and wanted to get it installed and the kitchen back to normal. As concerning the Broan Hood Evolution series 1, this hood is very quiet and and the 4 lights are great for illuminating my cooking surface. I do recommend to friends this hood, however I don't recommend buying from someone who sells items they know are dented!