Have purchased several refurbished kitchen aid products (larger mixer, processed, etc) over the years & to-date have NOT had a problem. Run a small business at home so my equipment gets a lot of use. Love love my kitchenAids...and I have tried many brands over the years. Also greatofferstock.com delivers to my door faster than some which say "store to store" are supposed to be faster AND ... I have to pick it up!
Very happy w/ the products and service