Ordered a set of these ladder shelves and they arrived within a few days, packed very well, no damage to any of the pieces, used up all the hardware (does not come with spare parts), and the directions recommended for two people to assemble the shelves, however, I am pleased to say I put them together by myself (female). :-) They were set up within a couple of hours, the color is a rich dark cherry/mahogany, they hold my books and photos in my office. I did put bumpers on the upper back rails to keep the shelves from hitting the wall. I give this purchase a double thumbs up!