I spent quite a few hours researching mattress options and waffled for a week after I narrowed choices down to 2. So glad we decided on this PostureLoft product! Was received on time on the same day as the new frame from Great Offer Stock. The box is very big and very heavy. The memory foam pillows that came as a bonus were packaged on the bottom of the mattress and we had to flip the mattress super quick once we cut the shrink wrap to get the pillows out. The mattress starts to expand IMMEDIATELY. The pillows themselves are wonderful for support, comfort and longevity. The first week of sleeping in the bed was an adjustment period and I started to doubt that I'd made the right selection but now, after about a month of sleeping on it, I'm beyond pleased with it. We both sleep incredibly well and don't feel each other moving around or getting out of bed. I've finally embraced the plush and am loving the support!