I came home from work and my roommate told me that the toaster oven had caught on fire. As we use the toaster oven for pizzas, pot pies, ect, this was a problem. I researched online and found few complaints about this oven. When it arrived, I was impressed with the quality construction. The removable crumb tray pulls out from the front, which is a huge plus. Very easily to clean. The non stick coating is exactly that, non stick. Even splattered cheese just wipes off. I love the digital controls and it is very intuitive. The only drawback is that unlike my old oven it does not pull out the rack when I open the door, but that's easily corrected with a washcloth or a pot holder. And also its stainless steel and does not show fingerprints at all. I would highly recommend this toaster oven to anyone that is in the market for a new one, or as a replacement for a older/broken unit.
On the performance side, I have not noticed and hot/cold spots when toasting. I can cram this thing full of bread and every piece turns out perfect. (some experimentation is recommended with the toasting time, I found I like one setting up from default, but the oven remembers you like it that way and changes the default for you!)
Overall, high quality, comparable price, and size makes this the perfect accessory for your kitchen. You won't regret this purchase.
(I was not compensated in any way for this review)