bottoms up.
the first one i received did not come with a spicick or cork for the top. i contacted Great Offer Stock, no problem. they were very nice on the phone and arranged to ship me a new one. they sent a shipping label to my printer and i sent the old one back[ at no cost to me]. a few days later i got the new one with all its parts in tact. i'm very happy; thank you so much.