Box was delivered damaged, after opening and starting to put together. Noticed 1 of the rubber mounts was ripped in half. After talking to customer service, I was going to have to rebox the generator and ship it back. After talking to a friend. I decided not to ship it back, but instead go to a hardware store and get a rubber mount. As I found out from my post office it was going to cost me *** to ship it back. As they said it needed insurance on the item. I told the lady she was crazy. Eventually I made it to the hardware store and bought the mount for *** . Other than that. The Generator runs really well