When we opened our package, we found another box from Elite. Inside that box was a very carefully wrapped faucet in a soft bag to save the beautiful finish. The style of this faucet is the most fun, and different I have ever seen. We have a "cottage" on an inlet and have remodeled our entire home. The faucets were for our beautiful blue above the counter sinks, which sat on our Black with blue highlights marble top. The soft pour of the water prevents splash from the above counter sinks. We did not keep these faucets because I needed the Oil Rubbed Bronze and had mistakenly ordered the nickel. If I could have, I would have kept the faucets in a heartbeat but they didn't match my shower faucets. These beautiful and original faucets are very hard to find because they are so unusual and everyone who sees them loves them. I suggest you pick them up if you are interested, they don't seem to be available anywhere. I sent these back and purchased a like set, but in the oil rubbed bronze. They were both by Elite, these faucets by Elite are heavy, made well and have a wonderful finish. I will be installing the replacements next week. I can't help you with that information, but the quality of the item was much nicer than anything I saw at the local hardware stores!