(Review for 9x12) Had my eye on these rugs for my brand new house, and purchased it the month before we moved in to take advantage of a sale. I purchased this size and the 2x8 runner. It's absolutely gorgeous and it looks amazing in my house. However, my 9x12 has a couple of issues. First, it has a slightly sour smell, which has become more prominent in the two months since we laid it. The second issue is that it seems to be shedding abnormally. I am seeing actual pile come out of it which is leaving tiny little "holes" in the carpet. It's not the wear and tear because the runner is perfect, is subject to the same kind of use. Aside from these issues, the rugs are gorgeous and the runner at least appears to be very well made. I'm not sure at all what to do with my 9x12, and am feeling rather frustrated because it is beyond the return or exchange period.