Delivery was quick. Shades were easy to install. The color is not like it looked online, its more faded looking. There are more reeds than bamboo slats, letting a lot more light in. My old shades had more slats which I liked better. I bought 3 and 2 of the 3 work fine. The third does not come down very easy. Overall, I don't really think the quality is that great. My other bamboo shades are much nicer. I don't know about returning them now because they are opened (which I had to do to see if I liked them on the windows), I may be charged restocking fee. Still deciding whether to keep.