The look of the rack is what I was expecting, and it is easy to put together, but it is not very sturdy. You have to make sure that you balance coats out, or it will topple. I have never had a coat rack that fell over so easily. I guess they should have more weight in the base, or maybe a slightly larger and heavier base. Whatever its problem is, I would not recommend it unless you will be hanging only lighter weight items on it, but it is COLD where I live, so I needed a coat rack that could take heavy coats. I have always balanced coats out on a coat rack but not like you have to with this one. I wish I would have called customer service, but I was not about to have to return it.