Ordered 5 matching various sized rugs for the formal areas of our home. Three are A.O.K., one has marginal "waves" in it from faulty packaging, but this 9 x 12 may be irreparably damaged by the faulty packaging. The "waves" have turned into ridges that we cannot remove. We have tried everything, and continue to try to flatten them. It may have to be returned. We will see. The rugs are beautiful, but this same 9 x 12 does have different shades of colors at the sides and the middle. We'll see.