This package arrived quickly and is as pictured and described. However, one caveat I hadn't seen on earlier reviews of this griddle is that it can mar/scratch off the finish of a ceramic top stove. We just purchased a new ceramic top stove with the griddle burner feature but it did not come with a griddle pan which is why we ordered through Great Offer Stock. We left the griddle on the stove top when not in use, and it has permanently marred the surface in small areas (those areas are no longer black like the rest of the stove). So, we store the griddle now, but I would have liked to have been able to keep it on the stove top for easier availability. The griddle worked well for paninis and for pancakes but i think the pancakes would've benefited from a little bit of oil on the surface. The instruction manual does not recommend using non stick spray and if necessary just a little bit of oil wiped on the surface).