I received this set today and I could not have been happier with the set itself or the delivery. The freight company was very courteous when they contacted me to schedule a delivery time, and they gave multiple date and time options. They arrived exactly on time, and their set up was absolutely professional. What is super smart is that they actually unpack the furniture outside (in your driveway or garage) and then bring the unpacked furniture inside to the room you want. Once it's all done, they haul away all the trash. I've ordered furniture before from many large retailers, and this service was by far the best I've ever received. They were careful to cut the packaging properly so as to not damage the item, they were extra careful with moving it up a flight of stairs to the master bedroom, they stayed well beyond the promised 15 minutes to assemble everything and they even helped me put my new mattress and box spring on the bed (I had purchased the mattress and box spring elsewhere)! The set itself is super heavy and very solidly constructed. I'm one of those people that does tons of research before purchasing anything, and I found this to be the single best deal I could find on a sleigh style solid hardwood king size bedroom set...anywhere online. I feel really smart for purchasing this set, especially because I was able to apply a $$% off coupon during one of their sales. The only thing I want to point out is that I think this set is really made to just go with a mattress. If you add a box spring, it will be really high. This does not bother me (but it does kind of bother my dog - I may have to buy him some doggy steps to get up on the bed), but I wanted to point it out for other buyers nonetheless. Excellent purchase. I love it.