As someone who has put together furniture from a flat-box before, I knew it was going to take a bit of labor. However, my first box didn't have the proper instructions or screws package. Customer service was as helpful as they could be, but in the end, they had to send me a completely new dresser, which comes in two large boxes. Once it got there, and 4 hours later, the piece was put together. Only, it wobbles and one of the drawers is off a smidgen and doesn't shut flush with the rest. Sigh. There was an error in us putting it together for this to happen, I'm sure, as all of the pieces looked great, well-made. But I'm too exhausted from the whole process of putting together half, getting a new and starting over again, to try to pull it a part and fix it. So, two weeks and $*** later, I have a dresser, but not a perfect one. Also, it's shorter than I was expecting... So, measure, hold up that measuring tape, because it's not a TALL chest of drawers, but about a foot shorter than I was picturing.