We ordered a total of six chairs and for the price expected a decent product. Two chairs arrived separately and the box looked re-taped and was a bit battered. There was white stuff on the legs and backs of the chairs, we also found random tears on the fabric of both chairs. The chairs were barely wrapped in the box and the legs and seat cushions were not wrapped at all. Great Offer Stock immediately replaced the chairs, but their customer service person seemed annoyed with my concerns. The second package arrived with the other four chairs and the box looked worn, but the chairs were completely wrapped and properly packaged. We found no damage, and they went together easily. I liked the color, and although this is a small chair it looks really good. We suspect that the first damaged package was a return item, that got sent out to us, but our replacement chairs arrived very quickly. Overall, the chairs are a good value, and look great, but not robust enough for some of the heavier members of our family.