Purchased this coffee maker for a Christmas gift. Have now been using it since Christmas (2 weeks) and it makes the best coffee ever! Love the additional 2 cups over our 12 cup maker, this fills our carafe where the 12 cup maker didn't. The ease of programing this maker cannot be beat and the warming plate timer is a real plus. The footprint of this maker is actually smaller than our previous (Mr. Coffee) 12 cup maker. The quality seems very good and If the durability is good, we make 2 pots of coffee a day, this is an exceptional coffee maker and we HIGHLY recommend it.