this tub is stunning. however, just like the previous review, my tub also leaked. customer service asked me to take a picture and send it to them and then told me that the plumber voided their warranty because they didn't use the "installation kit" provided. my plumber said the installation kit was for a "second floor" installation and in south florida the water table is too high to dig that deep into the slab. customer service did not help me but when i called the manufacture, after much wrangling, they send me another installation kit that the plumbers "tweeked" to get it right. had to replace a section of the floor so this install was a huge hassle but in the end...it is perfection. also had the same problem with securing the tub to the floor like the previous review but after several tries the plumbers came up with a solution of their own. btw, instillation is way more then the tub cost.