the rug itself is very nice. Colors are true. However, I am not happy with the condition in which it was received. I have purchased two other rugs from NuLoom and they were packaged very well. The packaging On the other two rugs was strong and clearly had NuLoom printed on it in several places. No so with this rug. The rug was in flimsy packaging and was bent in half. Not good. The rug itself now has a series of creases from where it was folded. It has been a week, and there is no sign of those creases "falling out". I think I may have received someone else's return item? Sooo, the bottom line for me is that the rug itself is really nice, but the shipping/packaging at least on this rug was terrible!!!