I really liked the lighted makeup mirror, and the magnification is great for seeing every last stray brow hair. Unfortunately, the first mirror I ordered did not light up, and when I called the number on the insert in the box, the woman was completely unhelpful and suggested I call the store I bought it from. Thankfully, Overstock's customer service was terrific, and sent a replacement out right away. The replacement works perfectly, and I love that the light runs on battery, so you can use it wherever you like without needing to be near an outlet.