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I ordered two of these flat irons as the first one did not come in time for my vacation (a mistake on my part). When I called customer service, the person was very helpful and I received my refund for the first flat iron within a week. When I received the second and used it, it was amazing, I read about it in the Essence magazine and spoke to my hair dresser about it who also highly recommeneded it. If you are an african american woman, I would tell you to stop buying the cheap flat irons and make an investment in this one. i took it with me on vacation and it saved me from having to wear my hair in a ponytail after going into the pool. Such a great purchase and at a very good price as it's original price is somewhere around $150.
My hair is naturally brown with auburn highights. Lately, I have not been able to get a color to work..always leaves my hair more red. I tried this and it turns my hair a coppery red, but evenly so...no dark in some areas and light in others.So. I purchased this and used it.....it was the color implied and worked perfectly for my use. Leaves your hair softer. Actually lightens it....without having to bleach it at a salon. Highly recommended.
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