I never knew when the food shipped or arrived. No tracking information was givin. Plus, I sent it as a Christmas gift and when it arrived at the destination, my sister did not know who it was from. The packaging card was not inside. Plus it does NOT state that items in the box are perishable. I sent it to Phoenix, AZ and it sat out side from early morning to late that night. The cheese was gooey and not sure if anything went bad. This company should do a better job of description of contents, place a card or note inside of whom this is from, and let the buyer know that items will go bad if not immediately place in a cold place.