This phone looks brand new, came well packaged....I ordered a black one, got a white one (no biggie) I have At&t this phone is advertised as "GSM unlocked" I looked up the model # on apples website and it's listed as a phone from Japan and it says it's "sim locked" on the phone it says it was a "t-mobile" I put in my At&t sim and the phone works fine just in the top right where it should say "AT&T LTE" it says "AT&T 4G" it really has not been a issue, for the 2 days I've had it...unknown as of now the battery strength.....might send it back....if the LTE was working this phone would be 5-stars
