The camera arrived in a timely manner and everything including the SD Card, Case, CD, cables etc . I was very impressed with the quality and sturdiness of the Lumix. After reading the basic instructions and locating everything on the camera, I couldn't wait to snap my first pics. I wanted to try the zoom so I took a pic of the Santa Rita mountains about 25 miles away from our house. I was Amazed by the clarity and high definition that shot!! Not only did I see the Observatory on top of the mountain, but the windows in the adjoining building! The creative features are also wonderful. It has multi functions and is easy to use. Especially for a Senior citizen like me! You can't go wrong with this camera.