I love this coat!!! I am glad I ordered one size up after reading the other reviews. It does run a bit small. I normally wear a 18W or a 1X, but I ordered a 2X and it fits just right! It is so warm... and I live in Buffalo, NY, where the winters are frigid. Someone else mentioned the hood was unyielding, but I find it stays up nicely around your neck when worn down. And when worn up, it stays up next to your ears where you want it, not loose and gappy! The faux fur is just so soft and beautiful. Just remember to order a size larger than you usually wear. You will not be disappointed.