Five stars for the hat, zero stars for shipping.
That hat itself is great! Just what the doctor ordered. However, it arrived in a very flimsy box that was too big for the hat. The hat was simply thrown in the box with no bag or filler or anything, then poorly taped. It arrived looking like it had been kicked around then sat on by a bull. The box was half open, just barely keeping the hat inside. Fortunately, since it's made of felt, the hat survived the ordeal with only a few wrinkles. Next time, please package more carefully, please!