I ordered 2 pair one for me and my wife my pair were true to size,, hers were to small,,would buy another pair, wouldn't pleased with customer service by phone getting a return shipping label for my wife's shoes, but the online chat sent one with in seconds of speaking with them, not pleased with the return wait 45 to 50 days on a credit, be sure to keep every piece of paper that comes with them, would recommend the on line chat waited 8 days for the shipping label after talking to the girls on the phone