Give it time.....
I ordered this after deciding that it was nuts to spend +$300 for the "famous hotel" topper that my husband and I loved at the "famous hotel". OK...my husband decided that it was nuts to spend that much. I wanted it, but after 20+ years of marriage, I've learned the art of compromise. So I ordered this one. It was reasonably flat when I received it, but it did puff up considerably after the recommended 48 hours. My problem with it was that it smelled like, well, barnyard! Yes, I know where down comes from, but I didn't think the scent would be so close to the source of the feathers! I intended to return the topped and contacted greatofferstock.com, who were more than accommodating. But then, I got busy. We were basically re-doing our entire house, floors to ceiling, and the return fell off my radar. All this time, the topper was spread out over a chair. In the meantime, we were waiting for a new mattress. which was weeks late. So, fully 2 weeks later, I decided to try the topper. Right away I noticed that it no longer smelled. I put the topper on the mattress, and honestly, it felt fantastic! I put it directly on the mattress, under the mattress pad and sheet, and have loved it ever since! Yes, it's a great product and yes, we started out having a difficult relationship, but I'm happy to report that I'm loving this topper!