you get what you paid for! not this case unfortunately! they are medium-firm indeed, i have it almost a month but i can't say i love them, first of all they make noise(every time you turn head,still after one month of daily use), really like they stuffed with plastic, and they don't hold it's shape you have to plump it every single day when you make the bad and when you go to bed. I bought it because of good reviews but it didn't work for me! will use them for guest room, and will look for something more comfortable(so if you are a person who needs good sleep at night and need good pillow to rest ,i won't recommend it)Sorry Tommy Bahama you didn't get the test, and i wasted my money!!