Ordered up in size because I love big, snuggly robes. I'm 5' 2", size 6 - 8, but ordered a large so I had plenty of extra room, and I do. Washed before wearing, put in lots of fabric softener, and it's fine. Not overly soft, but not scratchy. Yes, a few strings, as other reviewers have said, but I trimmed those. Another review said the navy looks purple, which is true depending on lighting. Love it.