The chair is beautiful, but after reading a few of the reviews about the chair arms being broken, I thought it was a fluke, and my chair would arrive in pristine condition; but, one of my chair arms was indeed split, and one of the screws at the base didn't fit. But, instead of returning the chair (too much hassle), I filled in the split with wood fill and colored it. I then used a long wood screw for the base, and the chair is still gorgeous, and I can live with its flaws. I'm still glad I purchased it.