All parts arrived in a well packaged box, without any damage. Assembly was straightforward, but I used my own tools as the foot-rests were difficult to properly assemble to the frame with the 'wrenches' provided. The hand-tightening bolt used to hold the fan assembly forward was bent (cheap steel?), so I replaced it with a regular hex-head long bolt. Rower motion is great, does it's job well. Very smooth. Holds up well to sprints. Easy to roll away and put into storage. Under quicker strokes, I find the foot-rests to unseat and come loose, which is unsettling. I wrapped a strap around the slots in the step pad and through the foot rest frame to eliminate this. There aren't a lot of moving parts, so I find it should be durable enough for daily light to moderate use.