Kids love it! A lot of organizing to install it.
Great price for quality! Very sturdy. Looked at many before choosing this one.
Shipping company YRC Freight was awful - took 3 weeks to get it delivered with multiple phone calls to customer service. You have to be home for delivery, which makes working full-time difficult when they rescheduled me 7 days in a row with a window of 8 hours to be home. YRC Freight even lost the shipment for a whole day.
The parts and hardware needed a lot of organization to even begin assembly. Once you got organized, each step was easy to read to install. Needed drill, wrenches, level, and square for the assembly. Two person job to get everything put together.
Had to call the manufacturer for two additional rock climbing wall steps. That was no issue, and they arrived within a few days.
All in all, we really like it, and so do my twin boys, who are just turning 3 this month.