I ordered what I thought was this product for my husbands birthday, however, due to an error with overstocks description of the product, I received the wrong style. When I contacted customer service they were amazing...they listened and were willing to admit their mistake and corrected it immediately, and when I say immediately, I mean in less than 1 hour!! I cant thank them enough for the care and concern they showed me throughout this issue. KEEP UP THE GREAT WORK, I will be a loyal customer, no if ands or buts. THANK YOU.